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Call Centre
Piotr Małecki

The best call centre consultants are like doctors - they look beneath the skin of client to determine the best way to sell him a product.
Over 200 thousand Poles work in 1500 call centres in Poland. Call centres get commissions from companies that do not want to have their own hotlines or salesmen. One employee of call centre can sometimes work for several client companies, switching from one to another between the calls. They sell mobile phone services, FCMG (Fast Moving Consumer Goods) such as cosmetics, provide hotline, or vindicate the debt.
Nowadays western corporations use Polish call centres more because they appreciate the smaller cultural difference, with only 10% more expense comparing to the call centres in far East, main competition.

In addition to these photos, please also find a film at the multimedia page.

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Call Centre
Piotr Małecki

The best call centre consultants are like doctors - they look beneath the skin of client to determine the best way to sell him a product.
Over 200 thousand Poles work in 1500 call centres in Poland. Call centres get commissions from companies that do not want to have their own hotlines or salesmen. One employee of call centre can sometimes work for several client companies, switching from one to another between the calls. They sell mobile phone services, FCMG (Fast Moving Consumer Goods) such as cosmetics, provide hotline, or vindicate the debt.
Nowadays western corporations use Polish call centres more because they appreciate the smaller cultural difference, with only 10% more expense comparing to the call centres in far East, main competition.

In addition to these photos, please also find a film at the multimedia page.